For businesses
Reward great work. Manage your reputation.
Property Rank is independent — but your voice matters. Claiming and verifying your business is free. Public replies to reviews, review invitations and analytics come with Property Rank Pro from $99 AUD per location per month.
Plans and pricing
Claiming and verifying your business is free. Paid plans add reputation-management tooling, including public replies to reviews — never a better score.
Claimed profile
Free
free · 1 location
Every verified business
Claim and verify your business so your details are correct and you can see what's being said.
No public replies to reviews
- Claim and verify your business identity
- Correct core factual business details
- Basic review notifications
- Report or challenge a review through moderation
- Claimed and verified status shown on your profile
- ✕Public replies to reviews
- ✕Review-invitation tools
- ✕Website badges and widgets
- ✕Analytics and score trends
Most popular
Property Rank Pro
$99 AUD / month
per location / month · 1 location
A single office or location
Reputation-management tooling for one office, including public replies to reviews.
Public replies to reviews included
- Everything in Claimed profile
- Public replies to reviews
- Review alerts and response dashboard
- Review-invitation tools
- Enhanced profile
- Basic analytics and Property Rank Score trends
- Verified / score website badge
- Recent reviews website widget
- Social and review assets
Agency
$299 AUD / month
per month · Up to 5 locations
Growing agencies
Multi-office reputation management with benchmarking and team workflows.
Public replies to reviews included
- Everything in Property Rank Pro
- Up to 5 locations
- Multiple staff and property manager profiles
- Competitor benchmarking
- Advanced analytics
- Team permissions and review routing
- Scheduled reports
- Lead access available as a paid add-on
Agency Pro
$599 AUD / month
per month · Up to 15 locations
Larger multi-location groups
Network-wide reputation management, analysis and reporting across many offices.
Public replies to reviews included
- Everything in Agency
- Up to 15 locations
- AI sentiment and theme analysis
- Network-wide reporting
- Location benchmarking
- Priority lead access (leads billed separately)
- Advanced integrations and export
- Priority support
Enterprise
Contact sales
custom · 16+ locations
National franchises, networks and corporate groups
Custom commercial terms for national networks and corporate portfolios.
Public replies to reviews included
- Everything in Agency Pro
- 16+ locations
- Custom API and CRM integrations
- SSO where appropriate
- Custom data and benchmarking
- Dedicated account management
- Custom commercial terms
Annual billing is charged as 10 months up front — two months free. All prices are in AUD and include GST where applicable.
| What you can do | Claimed (free) | Paid plans |
|---|---|---|
| Claim and verify your business | Included | Included |
| Correct core factual business details | Included | Included |
| Basic review notifications | Included | Included |
| Report or challenge a review through moderation | Included | Included |
| Publicly reply to a review | Not included | Included |
| Review alerts and response dashboard | Not included | Included |
| Review-invitation tools | Not included | Included |
| Website badges and review widgets | Claimed / verified status only | Included |
| Analytics and score trends | Not included | Included |
| Competitor benchmarking | Not included | Agency and above |
| Lead opportunities | Not included | Paid add-on, billed separately |
What a paid plan does not do
Leads are separate
Badges and widgets
Show real, live Property Rank data on your own website. Every widget reflects your actual score and published reviews — good and bad.
Score badge
Rated 9.1/10 on Property Rank
Live score, updates automatically. Property Rank Pro or above.
Verified business badge
Verified Property Rank Business
Business identity verified and profile claimed. Included free with a claimed profile.
Recent reviews strip
Latest verified experiences, embedded
Property Rank Pro or above. Shows all published reviews, positive and negative.
Ranking award badge
Top 10 property managers — issued only when data thresholds are met
Awards are only issued in a category and location once there is a sufficient volume of verified reviews. No awards are created without enough real data.
Claim your profile
Verification protects everyone. We confirm your role with the business before granting access to respond, update details or manage team profiles.
- 1Confirm business identity (ABN or licence details)
- 2Verify a work email or listed business phone
- 3Accept the Business Code of Conduct
- 4Start responding within 1 business day
Right of reply
Every published review can be answered publicly on Property Rank Pro and above. Responses appear directly beneath the review and are clearly attributed. Free claimed profiles can still report or challenge a review through moderation at any time.
Response from Harbourline Property
Thanks for the feedback on maintenance timelines. We've since moved to a 48-hour quote standard and would welcome the chance to discuss this directly.
Report Review
Flag content that breaches our guidelines for moderator assessment.
Challenge Review
Dispute the relationship or facts; we request verification from the reviewer.
Escalate
Formal legal or policy escalation pathway with documented outcomes.